Save On QUTENZA^® Through Your Specialty Pharmacy

Terms and Conditions

By using this offer, you (patient, HCP, or specialty pharmacy) confirm that you (or the patient) currently meet all eligibility criteria and will comply with all terms and conditions, as described below:

1. The My QUTENZA Connect Cost Savings Program (the “Program”) is available only to eligible adult patients prescribed QUTENZA for use consistent with approved indications in US product labeling for QUTENZA. Eligible patients must reside in the US, Puerto Rico, or the US territories based on the patient’s address. Eligible patients must be insured by a commercial insurer that (i) covers QUTENZA (including commercial plans from the Health Insurance Marketplace and plans under the Federal Employee Health Benefit [FEHB] Program) and (ii) does not prohibit participation in patient assistance programs. Uninsured patients or cash-paying patients and patients with coverage for QUTENZA through federal- or state-funded government healthcare programs, including Medicare, Medicare Part D or Medicare Advantage plans, Medicaid, Medigap, TRICARE, Veterans Affairs (VA), or Department of Defense (DoD), are not eligible for the Program. A patient who begins receiving benefits for QUTENZA from a government healthcare program will no longer be eligible for the Program.
2. When requesting reimbursement for charges that have already been paid, the Program will only accept applications from the patient and requests must be submitted by mail. No phone or email requests will be accepted or honored. Applications must be fully completed based on the instructions stated on the Patient Reimbursement Request Form. Averitas Pharma, Inc., is not responsible for lost, late, damaged, misdirected, incomplete, or illegible submissions. All submissions become the property of Averitas Pharma, Inc., and its agents. Please retain copies of any materials you submit.
3. Any refund under this Program may not exceed the eligible patient’s medication and/or administration co-payment, co-insurance, or deductible costs (“Patient Responsibility”) for QUTENZA, whether covered under the medical or pharmacy benefit. For pharmacy claims associated with the medication, this offer can be used only with a valid QUTENZA prescription at the time the prescription is filled by the pharmacist and dispensed to the patient, and is good only at participating pharmacies in the US.
4. The Program is valid for the patient’s out-of-pocket costs for the medication and cannot be used if the patient is eligible to be reimbursed for the entire cost of QUTENZA. The patient and the patient’s healthcare provider may not seek any other reimbursement of Patient Responsibility for the medication.
5. The Program is valid for the patient’s total out-of-pocket costs for the administration of QUTENZA and cannot be used if the patient is eligible to be reimbursed for the cost of the administration of QUTENZA. The patient and the patient’s healthcare provider may not seek other reimbursement of Patient Responsibility for the administration of QUTENZA. Applications for the full refund for the administration of QUTENZA are not eligible for the Program and will not be approved if the healthcare provider’s administration costs are not covered or reimbursed by the patient’s insurance.
6. Commercial insurers may use so-called “accumulator programs” that will prevent the out-of-pocket costs that are covered by the Program from being applied toward a patient’s deductible or out-of-pocket cap. Please be aware, this may result in an additional charge to the patient even after the Program has been applied to the patient’s out-of-pocket costs for QUTENZA.
7. Patient Responsibility for the medication must be isolated on the claim and separate from other services and products. A patient may not apply for reimbursement of Patient Responsibility under the Program if the patient’s healthcare provider has already sought reimbursement under the Program, and the patient’s healthcare provider may not seek such reimbursement of Patient Responsibility under the Program if the patient has already applied for reimbursement under the Program.
8. Refunds will be processed in the order in which they are received. Approved claims will be processed and paid in the subsequent billing cycle. Please allow approximately 4 weeks for delivery of refund checks. Tampering with, altering, or falsifying payment information is prohibited by law.
9. The Program is effective as of July 1, 2025. Any requests for cost savings must be adjudicated within 12-months of the date of service. This offer is valid for the eligible patient only. No other purchase is necessary. This offer has no cash value and cannot be combined with any other patient assistance program, free trial, discount, prescription savings card, or other offer. Averitas Pharma, Inc., reserves the right to cancel, modify, or rescind this Program at any time. Aggregate and non-identifiable patient information may be used by Averitas Pharma, Inc., for market research and other related purposes. This Program is not insurance and is not intended to substitute for insurance. This offer is void where prohibited or restricted by law.